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IT QA Capability Uplift

Did you know uplifting ISC's QA Capability will improve ISC's systems and products quality?

Project start date: 31 October 2021
Project end date: 24 January 2022
Publication date: 20 September 2022
Project status: Completed

Summary

ISC Technology team began an internal discovery and evaluation process to assess its QA Management and Test Automation capability. This resulted in an RFP with seven providers and the ultimate selection of one. However, in parallel, the team also embarked upon a capability uplift programme (Project Prodigy) to move to a formal and unified end-to-end continuous IT product development and improvement platform. It was decided that this broader review was necessary to complete first, which would lead to a higher quality and more tailored QA project. Now complete, Project Prodigy delivered a number of recommended improvements to team structure, roles and responsibilities, skill gaps, training, building new ways of working and an uplift to ISC's QA management and Test Automation.

Objectives

This project is now to focus on the QA Management and Test Automation uplift which is a critical step in improving ISC's product quality. Due to the detailed review of the original seven vendors, ISC approached the previous successful vendor directly for this engagement.

Benefits to industry

This project will conduct QA Capability Uplifting which will improve ISC product quality.